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ROI with Trained Cleaning Staff

Trained staff:

  • Fewer job-related injures
  • Far more productive
  • Reduced asset damage
  • Fewer occupant complaints
  • Reduce insurance premiums
  • Increase HCAP Scores 
  • Reduce turnover (147% 2013 Industry-wide standard)

Clean for Health

In the U.S. alone, Lost productive time (LPT) accounts for $225.8 billion per year*. Cleaning for health (aka. “hygiene intervention”) can reducing absenteeism by as much as 46%

Contact DOCS Facility Solutions and discover how better janitorial services improve your bottom line.

*Journal of Occupational Environmental Media 2003
‡Kimberly Clark Professional

Janitorial Services

  • Apartment Communities
  • Medical Facilities
  • Retail Store Locations
  • Floor Care & Carpet Cleaning
  • Construction Clean-Ups
  • Window Cleaning

Each environment has its own special needs...Just like you. DOCS Facility Solutions has the resources to “right-size” your cleaning staff-needs.

Commercial Janitorial

A clean facility is a productive one. The true impact of a clean workplace starts with impressions formed when someone enters your front office and extends to where a company’s billable production happens. DOC’S believes cleaning for health is THAT important.


DOCS offers targeted training classes, many of which are certified by CMI. In services, classes include Basic Custodial to Supervisory training. Advanced training includes HIPAA and Blood-borne pathogen topics. DOC’S training is suitable for beginning Technicians, Managers and Company owners looking to assure excellent service and profitability.


Consulting services works with those managing in-house cleaning staff as well as other cleaning companies. Through this structured process, DOC’S displays how best to develop a plan addressing the client’s specific key needs on: Price; Image; Productivity; Sustainability; and Health & Safety.


The ISSA Cleaning Management Institute (CMI) Online Learning Center is available, NOW! Use this dashboard to find a variety of online training resources specific to what you need to learn in order to improve your business.


CleanTelligent is the most award-winning, comprehensive quality control and janitorial software solution on the market. We are simplifying the lives of over 32,000 cleaning users around the globe.

Upstate, New York Cleaning Consulting

"The prescription to your facility's HEADACHES"

Joel Craddock-


Our Affiliations

Our Mission

To dramatically improve the quality and the health impact of professional cleaning services, through direct consultation with commercial cleaning companies on best practices and through comprehensive needs assessments and ongoing support for small- and medium-sized businesses.

Our Team

DOC’S team is built to meet the multiple needs of our clients and industry; Certified janitorial cleaners and trainers; Trainers for managing cleaning staff; Customer service, Accounting and Marketing.

Are you interested in owning your own successful janitorial company?

Cleaning Industry News

Seek Power in Numbers

There is a never a bad time to start a cleaning business, according to Tim Conn, president and co-founder of Image One Facility Solutions. “Just about anybody with the right motivation and business plan in place can do it,” he says. Conn has been in the cleaning industry and in janitorial operations for more than…

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Certification: What’s the Payoff?

Contract cleaning company Doc’s Facilities Solutions hasn’t had a workplace injury reported by a custodian or client in the five years they’ve been in business, says company founder and President Joel Craddock. Not only is that a spotless record for the Rochester, NY-based company to boast to potential clients, but it’s a big money saver,…

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Time to Upgrade

“Purchasing new equipment is about more than wanting new “toys.” It’s about fostering your business’ growth and development. Given the very labor intensive and hands-on nature of the cleaning industry, it’s easy to overlook how developments in technology can affect your organization. Now, I have nothing against traditional tools. However, it’s important to step back…

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