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22 Oct 2024

Breaking the Law

TagsCommercial Cleaning, Communication, Firing, Giving, Legal, podcast, Rochester NY

When Cleaning Employees Break the Law Episode 49 Under no circumstances is breaking the law acceptable in our work. Cleaning is our profession and the chosen industry for our consulting clients. At DOC’s Facilities Consulting and DOC’s Facilities Solutions, we have a sense of humor about...

15 Oct 2024

Giving Back to Your Community

Posted ByJoel Craddock

TagsCharitable Giving, Commercial Cleaning, Communication, Giving, Netoworking, podcast, Rochester NY

Giving Back to Your Community Episode 48 “Giving Back” means functioning as Part of the Community During the holidays in November and December, our relationships often take on a new meaning. Whether personal or professional, recognizing that we’re part of a community is a step...

27 Sep 2024

Drug Testing for Commercial Cleaning Companies

Posted ByJoel Craddock

TagsBusiness Coaching, Business development, Commercial Cleaning, Communication, Documentation, Drug Testing, podcast, Poor Business Choices, Rochester NY, Sales, Smart Business Choices, Success

Drug Testing for Commercial Cleaning Episode 46 Whether you agree with the use of alcohol or marijuana, each is currently a legal substance in New York state as well as many others. This Coaching & Consulting Podcast is not intended to spark a political debate or...

Commercial cleaning, Pest control, exterminator, training, coaching, Rochester NY

24 Sep 2024

When Commercial Cleaning turns to Pest Control

Posted ByJoel Craddock

TagsBusiness Coaching, Business development, Commercial Cleaning, Communication, Documentation, Exterminating, HIPAA, podcast, Poor Business Choices, Rochester NY, Sales, Smart Business Choices, Success

When Commercial Cleaning turns to Pest Control Episode 45 Because cleaning is a broad topic in commercial settings, its bumps up against many other professional services. In this case, we’re discussing exterminating (AKA Pest Management). Many offices, elementary schools, high schools, universities, daycare and others, face...

HIPPA Compliance for commercial cleaning. Rochester NY

17 Sep 2024

How HIPAA Compliance Impacts Your Costs

Posted ByJoel Craddock

TagsBusiness Coaching, Business development, Commercial Cleaning, Communication, Documentation, HIPAA, podcast, Poor Business Choices, Rochester NY, Sales, Smart Business Choices, Success

How HIPAA Compliance Impacts Your Costs Episode 44 This episode is for commercial cleaning companies getting into healthcare facilities. In many cases these are private doctors’ offices, shared facilities where practice takes place. Your cleaning service may even be contracted at an urgent care facility. Let’s...

10 Sep 2024

Training vs Water Disaster

Posted ByJoel Craddock

TagsBusiness Coaching, Business development, Commercial Cleaning, Communication, Documentation, podcast, Poor Business Choices, Rochester NY, Sales, Smart Business Choices, Success

Janitorial Training vs Water Disaster Episode 43 What does Training and Consulting mean? These terms are 2 sides of the same coin when we service cleaning teams who are either Building Services Contractors OR In-House Environmental Services Teams. Both of those groups perform cleaning services in...

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