Cleaning for Biohazards
Episode 107 Risk and Probability of Biohazards: How I Alert Clients and Lead Teams When a new pathogen emerges—or an old... Read More
Choose to Trim or Train
Episode 106 Trim or Train: How I Decide Who Stays, Who Grows, and Who Goes In the cleaning industry, the question isn’t... Read More
When Staff Lie
Episode 105 In leadership, it’s not a question of if staff will lie—it’s when. The reasons vary. Sometimes it’s fear of backlash... Read More
Sniffing Out Bad Contracts
Episode 104 I’ve seen a lot in the cleaning industry, but few calls hit me like the one where a new client... Read More
Breaking the Law
When Cleaning Employees Break the Law Episode 49 Under no circumstances is breaking the law acceptable in our work. Cleaning is our... Read More
How Cleaning Companies Screw Themselves
How Cleaning Companies Screw Themselves Episode 18. Ray Joel, one of the things that we often hit on is dealing with new... Read More