Communication That Pays You
Episode 130 How and when you communicate with your customers affects how your customers pay you. I’d love to tell you... Read More
Contract Flex
Episode 122 The Contract Flex Let’s talk about contract flex. This is the gap between what’s on paper and what reality demands.... Read More
Network Like A Pro
Episode 121 Network Like A Pro These are real-world tactics to help cleaning company owners network like a pro. When I... Read More
No Cleaning Hacks
Episode 119 No Cleaning Hacks I spend a lot of time in janitorial groups online, and lately I’ve seen a trend... Read More
Become The Expert
Episode 118 Become The Expert Becoming the Expert will Pay You. When I started my commercial cleaning company, and later, my... Read More
Better Networking Results
Episode 117 Networking 3x3x3 Provides Better Networking Results I’ve been in enough rooms with finger foods, name tags, and stacks of... Read More
HOW You Do WHAT You Do
Episode 113 If I had to title one of the most important lessons I’ve learned in building and leading cleaning teams,... Read More
No One Wins the Race to Zero
Episode 112 Lessons From the Field When I started my cleaning company, I made the same mistake I now warn owners... Read More
Grow with Your Customers
Episode 111 Grow With Your Customers includes setting service frequency for new locations. I love seeing cleaning company owners land a... Read More
Who Gets Hired
Episode 110 Who Gets Hired: The Real Differentiators Clients Buy From I get this question all the time: who do prospects really... Read More