Better Networking Results
Episode 117 Networking 3x3x3 Provides Better Networking Results I’ve been in enough rooms with finger foods, name tags, and stacks of... Read More
HOW You Do WHAT You Do
Episode 113 If I had to title one of the most important lessons I’ve learned in building and leading cleaning teams,... Read More
No One Wins the Race to Zero
Episode 112 Lessons From the Field When I started my cleaning company, I made the same mistake I now warn owners... Read More
Grow with Your Customers
Episode 111 Grow With Your Customers includes setting service frequency for new locations. I love seeing cleaning company owners land a... Read More
Who Gets Hired
Episode 110 Who Gets Hired: The Real Differentiators Clients Buy From I get this question all the time: who do prospects really... Read More
Growing Out of Chaos
Episode 109 When I think about scaling a cleaning company, I picture a conductor standing before an orchestra. The leader’s back... Read More
The Work You Want
Episode 108 What work do I want? If I’m being cheeky: the kind that pays a lot and requires nothing. But... Read More
Respect & Expectations Part 2
Episode 103 Respect and expectations sit at the center of many relationships between cleaning companies and their clients. In my experience, cleaning... Read More
First Night Service Nightmare
Episode 102 I’ll never forget the night I learned how expensive assumptions can be. I’d been promoted and handed one of my... Read More
Respect & Expectations Part 1
Episode 101 I want to talk about respect—specifically, respect for our industry, our companies, and the services we deliver. If you’ve been... Read More