DOCS Facilities Solutions. The Prescription for your Facilities Headaches
585-413-0574

TERMS AND CONDITIONS


These terms and conditions apply to purchases at DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING (referred to here, as “BUSINESS NAME “, “us”, “our”, “Site”, “Website”, “Store” and/or “we”) and its subsidiaries and affiliates.

This store/site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Site.

Your use of the store constitutes your agreement to follow and be bound by our Terms of Service. We reserve the right to update or modify this document at any time without prior notice. We encourage you to review the Terms of Service whenever you use the Site. If you do not agree to these terms, please do not use the Site.

 

MISSED APPOINTMENTS AND “NO-SHOWS”
Clients scheduled are customarily contacted via text as a reminder 24 hours prior to appointments. DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING respects that a text message can be missed. However, DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING reserves the right to not accept or schedule those who’ve missed 2 or more scheduled appointments without notifying us following the standard reminder text message.

CONTENT
All content included on the Site is owned or licensed property of and for DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING and is protected by copyright. All rights are reserved.


LICENSE AND ACCESS
The Site and the Contents are intended for both business and personal use. You may download or copy the Contents for your business or personal use by written consent, only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), transmit, distribute, display, modify, or in any way publish the contents of this website.


UNLAWFUL OR PROHIBITED CONDUCT
The Site may only be used for lawful purposes in accordance with the terms of this Agreement. 

 

TERMINATION
DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING reserve the right, to terminate a user account without notice and in our sole discretion, if you violate this Agreement, for any reason, or for no reason. Upon any such termination, your right to use the Site will immediately cease. You agree that DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING shall not be liable to you or any third party for any termination of your access to the Site. Once terminated, all provisions of this Agreement that are intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.



TRANSACTIONS
If you wish to purchase any product or service made available through the Site you may be asked to supply certain information relevant to your Transaction. At that time, you are thereby representing that you have the legal right to use any related credit or debit cards or other payment methods used by yourself in connection with your purchase. Verification of information may be required prior to the acknowledgment or completion of any transaction.


We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. You remain responsible for any taxes that may be applicable to your Transactions.

PRODUCTS AND SERVICES OFFERED
All descriptions, images, references and prices of products and services described or depicted on the Website are subject to change at any time without notice. 

PRIVACY POLICY
Information regarding protection of your personal information can be found here.

RETURNS
The Return Policy is incorporated into these Terms & Conditions. A complete set of returns policies can be found here.


MISCELLANEOUS
These Terms & Conditions, including policies and information linked from or incorporated herein, constitute the entire agreement between you and DOC’S FACILITIES SOLUTIONS and DOC’S FACILITIES CONSULTING. These Terms & Conditions shall not be waived except pursuant to a writing executed by the party against whom the waiver is sought. No failure to exercise, partial exercise of, or delay in exercising any right or remedy under these Terms & Conditions shall operate as a waiver or estoppel of any right, remedy, or condition. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. 

Commercial Janitorial

DOC’S FACILITIES SOLUTIONS PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?
We collect information from you when you place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

TO SEND PERIODIC EMAILS
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CHILDRENS’ ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). Our website, products and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT
By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 5/1/2024

CONTACTING US
If there are any questions regarding this privacy policy, please contact us.